Caesars Privacy Policy

1. Scope & Commitment to Patron Privacy

Caesars Entertainment, Inc. and its affiliated gaming and hospitality entities ("Caesars," "we," "our," or "us") respect your fundamental right to digital privacy. This Privacy Policy governs the collection, processing, and safeguarding of information when you interact with the official portal at https://playcaesarscasino.com/, our mobile web applications, online casino tables, sportsbook wagering interfaces, and loyalty synchronization modules.

By accessing our gaming portal, authenticating your credentials via Sign In, or registering an account, you consent to the data collection and compliance practices detailed in this comprehensive disclosure.

2. Information We Collect

To provide certified real-money gaming and satisfy federal and state statutory mandates, we collect several categories of information:

• Personal Identifiable Information (PII): Full legal name, date of birth, residential address, telephone number, email address, and the last four digits of your Social Security Number (SSN) for mandatory Know Your Customer (KYC) identity resolution.
• Financial & Payment Records: Bank account wire information, credit/debit card tokens, PayPal account identifiers, and transaction history processed via PCI-DSS Level 1 compliant gateways.
• Caesars Rewards® Data: Loyalty account numbers, accrued Tier Credits, Reward Credits, and physical resort preferences.
• Technical Device Telemetry: IP address, device fingerprints, operating system type, browser user-agents, network latency, and session logs.

3. GeoComply & Mandatory Geolocation Data

State gaming regulations require us to verify your exact physical location at the moment any real-money wager is placed. We utilize GeoComply software and location-based telemetry, including GPS coordinates, Wi-Fi network triangulations, and IP address mappings. If geolocation technology cannot definitively verify that you are within an authorized state boundary (e.g., Nevada, New Jersey, Pennsylvania, or Michigan), real-money wagering is automatically suspended.

4. How We Utilize Your Information

Your data is processed strictly for legitimate operational, security, and statutory objectives, including:

• Verifying legal gaming age (21+) and preventing underage participation.
• Processing real-time deposits, wager settlements, and cashout requests to FDIC-insured institutions.
• Monitoring gaming sessions to detect collusion, unauthorized automation (bots), and bonus fraud.
• Facilitating responsible gaming limits, timeout intervals, and statutory self-exclusion rosters.
• Synchronizing Caesars Rewards tier upgrades, dining vouchers, and resort room reservations.

5. Regulatory & Compliance Disclosures

We never sell your personal information to third-party data brokers. We may disclose patron information to state enforcement authorities—including the Nevada Gaming Control Board (NGCB), New Jersey Division of Gaming Enforcement (NJDGE), and the Financial Crimes Enforcement Network (FinCEN)—pursuant to statutory audits, anti-money laundering (AML) mandates, or court subpoenas.

6. Data Security & Storage Standards

All data transmissions across Caesars are shielded by multi-tier 256-bit Secure Socket Layer (SSL) encryption tunnels certified by top cybersecurity authorities. Rest assured that player deposits and operational capital remain strictly segregated within domestic, tier-1 FDIC-insured banking reserves.

7. Your Privacy Rights (CCPA / CPRA & State Protections)

Depending on your jurisdiction of residence (such as California under CCPA/CPRA), you have the right to request access to the specific pieces of personal information we maintain, request correction of inaccurate records, or request deletion of data not required to be retained under gaming audit laws. To exercise these rights, submit a verified request to our privacy team.

8. Contact the Privacy Office

For questions, inquiries, or privacy requests regarding your Caesars gaming account, reach out to our compliance officers: